We promise you'll love your Time Timer.
Time Timer believes in creating products that truly help people of all ages and abilities to conquer time – in the classroom, in the home, and in the office. While time can be a challenge for everyone, we aim to provide intuitive and innovative solutions that make a real difference. At Time Timer, we work hard to prioritize the quality of our product. If you’re not completely satisfied, return your Time Timer to us within 12 months for a refund of the product purchase price (refund does not include shipping & handling cost) or exchange. No questions asked.
Contact us if you have any questions or concerns.
Did you purchase from Amazon?
TIME TIMER® AMAZON (US) WARRANTY
- All purchases made through Amazon.com (US) fall under Amazon’s refund and return policies. You can start this process through your Amazon account.
- If your issue is not resolved or the Amazon warranty process has expired, please fill out our REPLACEMENT REQUEST FORM and we will be happy to process your request. All Time Timer products include a one-year warranty (from the date of purchase) for replacement only.
- Allow us 3-5 business days to process your request after completing and submitting the form.
- Need your replacement timer sent outside the United States? You’ll be required to pay a flat $20 fee in U.S. dollars to cover shipping costs. In addition, you’ll be responsible for paying all duties and taxes.